Practicing Law From 5,000 Miles Away: An Interview with Attorney Jeff Austin

A recent American Bar Association report noted that nearly two-thirds of private practice lawyers are allowed to work remotely 100% of the time or have the option of choosing their own schedule... One lawyer who capitalized on this new opportunity is Jeff Austin. Jeff turned his remote work opportunity into an adventure by living and working remotely in Patagonia for a year.   Read More +

Let's Get Practical: Keys to Help Lawyers Avoid Malpractice

The legal profession is filled with complex rules and law students spend three years learning to analyze legal problems and find solutions for their client. As I learned during my internship that one of the most common claims filed against lawyers is a missing a statute of limitations – well, it intrigued me. I wondered what could be so hard about not missing a deadline. I quickly learned the difference between classroom learning and the actual practice of law. While working with Lawyers Mutual’s claims attorneys, I discovered multiple real-life situations that make dealing with a statute of limitations issue a more complex matter. This practical legal experience provided several key takeaways professionals should understand to avoid a malpractice claim.   Read More +

‘Tis Better to Give Than Receive Advice

I grew up with some very smart siblings. Three were valedictorians and all graduated with honors in college and then earned graduate degrees. I found my successes in competitive swimming and social connection. I was not valedictorian but was bestowed with the honor of class clown in high school. Needless to say, I was not a very confident student.   Read More +

Law Firm Websites - The Good Enough Website

Marketing a law practice is a complicated and time-consuming bit of business. It requires a strong set of soft skills to encourage other attorneys and former clients to refer business to you repeatedly, no easy feat in a state with as many lawyers as North Carolina. On top of those soft skills, it also requires at least a modicum of tech acumen to establish and maintain some kind of digital presence that reinforces your in-person efforts.   Read More +

Do I Have a Case? Let’s Talk About It

“Do I have a case?” It seems like such a simple question. One that would seemingly lend itself immediately to an IRAC analysis (that’s Issue, Rule, Analysis, and Conclusion for those of you who have effectively blocked out your first year of law school). This question, maybe more than any other, is littered with legal booby traps for the unwary. But it also presents an opportunity for lawyers to have a full and frank conversation with prospective clients about not just legal merits but the legal process.   Read More +

Febreze Life

A friend recently sent me an article that cited studies showing a link between loss of smell and declining memory, cognition, and mental health. Given my keen sense of smell, this information thrilled me. However, a strong sense of smell can sometimes be a drawback. I was reminded of this on a recent beach trip when my wife and I stayed in an old-school efficiency apartment at Atlantic Beach.   Read More +

Creating an Effective Client Feedback Loop for Law Firms: A Comprehensive Guide

In the competitive realm of legal services, understanding client needs and continually improving service quality is essential for sustained success. Implementing a client feedback loop is a critical step in this direction. A well-designed feedback loop enables law firms to gather valuable insights, address client concerns promptly, and enhance overall client satisfaction. This article outlines a detailed process for establishing an effective client feedback loop tailored to law firms.   Read More +

The Smoking Purse

In my short seven years of private practice, I handled only one divorce case. It was enough. My client was a woman who said that her husband was domineering and prone to violence. So, I was not surprised when I got a call from a sheriff’s deputy in the county in which my client’s husband lived. The deputy was calling to warn me that the man might show up at an upcoming hearing with a weapon. I called the court to let them know about the deputy’s warning.   Read More +

Quitting

There’s an episode of the show Friends that I always think of whenever the topic of quitting arises. Rachel Green and Joey Tribiani are in a sailboat in one of the rivers off of Manhattan and Rachel, who learned to sail as a kid at the hands of her overbearing father, is trying to teach Joey to sail. After a little while in the boat, Rachel starts channeling her father’s crushing authoritarianism. Joey, who is not having nearly the amount of fun he expected to have learning to sail, announces, “I quit.”  Read More +

Corporate Transparency Act: Further Clarification

As with any new sweeping federal regulatory scheme, there are kinks to work out and questions which need clarification. This has certainly been true for the Corporate Transparency Act (“CTA”). The Financial Crimes Enforcement Network (“FinCEN”) of the U.S. Department of Treasury has continued to issue new FAQ’s in response to multiple inquiries.   Read More +

High Value vs Low Value

I have a friend who is deeply involved in the world of what is commonly known as “awards travel”. This is the term that is given to a set of behaviors that involves strategically opening, using, and closing multiple credit cards (“churning”) that give users award or travel points in exchange for using the card. Devotees of awards travel tweak the way they use their cards to maximize the value received from their “spend” in the form of travel points.   Read More +

Local Counsel in NC Federal Court: Additional Obligations

In North Carolina’s federal courts, local counsel are personally on the hook not only to appear in person at significant proceedings but also for Rule 11 compliance—the latter requiring either direct compliance (in the Middle and Western Districts) or indirect compliance (by ensuring that lead counsel complies with Rule 11, in the Eastern District). You cannot avoid that consequence by getting the client to agree you are not responsible for substantive matters—even though that’s still a good idea. The responsibility arises from your obligation to the court, as an officer of the court, rather than from your obligation to the client.   Read More +

Listen Up

In the hope that I might improve myself and help another lawyer suffering from my same affliction, I want to confess a character defect. I am not a good listener. For as long as I can remember, I have been a poor listener. I don’t think that I’m an inconsiderate or unkind person. I want to be a good listener, but it’s really hard. I have so many things I want to tell people. I have solutions to their problems. I have nuggets of wisdom to impart to them. I need to save them from their misguided beliefs. And I am passionate about certain things and want them to feel that same sense of passion.   Read More +

To Do or Not To Do

A cogent argument could be made that I am not the *perfect* person to write an article on productivity, to-do lists, and generally getting things done. I am not proud to say, I have spent (wasted?) hours and hours of my life reading and rereading books, articles and columns on productivity trying to find the absolute perfect system that will transform me into a productivity god. As those who work closely with me know, this is, ahem, an ongoing effort.   Read More +

Mommy, how do you make a . . . Bar Grievance? 

I have four children, and they ask the most frustrating questions sometimes.  A recent selection provides a glimpse into the depraved curiosity of their little minds: “Pa, can you kill someone for stealing a scooter?”  “Mommy, why aren’t you as smart as Aunt Tracy?” &l… Read More +

Leaning Into Change: Career Pivots to Meet Your Evolving Strengths and Interests

I have never been a big celebrator of my own birthdays. It is just another day of the year—another trip around the sun. I suppose that when I turned 16, it seemed like a big deal. I was able to drive. It gave me a new sense of freedom. Since then, I have not given much attention to turning a certain age. That changed this past year when I turned 60. There was something different about 60. I don’t think I can describe myself as middle-aged anymore. I might even qualify for free or discounted coffee at some restaurants. I can legitimately wear a shirt that says, “Old Guys Rule.”   Read More +

Steps for Effective Hiring

Hire slow, fire fast. If you read any of the voluminous advice published on hiring, this old bromide is very likely to be the first thing you come across. It’s pretty good advice, if a bit limited. Hiring a person for a law firm is like buying a house: it’s expensive and long-reaching decision that deeply affects your (work) life, and one that is too often made with a process that is ill-defined, rushed and lacking clear markers for success. Read More +