
Preparing for an Economic Downturn Part 2: Protecting Cash Flow and Client Base
I grew up with my German grandma living with my family. She was like a third parent to my brother and me. She wasn’t an educated person; her formal schooling ended in 8th grade and she immigrated to the US in the early 1920’s after she turned 18. She was smart and wise and had lived through the best and worst the 20th century had to offer. Read More +

Preparing for an Economic Downturn
Small confession: there was a time, about 20 years ago, I was on a night flight back from Houston. I had spent all week at a stressful NITA advocacy program. I was exhausted and couldn't wait to get home to my own bed. And for some reason, out of nowhere on this very routine flight, I developed an immediate and intense fear of flying that lasted for two or three years. For years after that night, every time I flew anywhere, I was freaked out and terrified about crashing. Not a super fun travel experience for Mrs. Mazzone. Read More +

Document Automation 101: Techniques You Use Today Without Spending a Dollar
I’m not a doctor, but I play one on the internet. A few years ago, an Italian orthopedist spoke at a medical conference about some special technique she invented. The conference materials apparently listed my email address for the doctor’s contact information (her actual email is different from min… Read More +