![](https://nmcdn.io/e186d21f8c7946a19faed23c3da2f0da/556712d9bf0f4cb2a916cc810687d52b/images/book.png)
Raving Fans: A Revolutionary approach to Customer Service by Ken Blanchard and Sheldon Bowles
Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.
Reviews
There are no reviews yet.
Leave a Review