Using Technology to Address Access to Courts and Justice
Courtroom5 is an online litigation support tool for pro se civil litigants designed to make true access to the courts and justice available to all. We are guided by a simple creed: the courts belong to the people and together we can take them back. We are an award-winning tech startup. Most recently, co-founder Debra Slone and I were both honored as Fastcase 50 honorees. Courtroom5 was designated one of seven legal tech startups to watch by Law360. We know from firsthand experience that affording a lawyer is difficult and navigating the legal system without one is even more so. Read More +
Practice Points With Mark Scruggs - “Limited Scope” Representations
Rrecommendations for a successful limited scope representation. Read More +
Practice Points with Mark Scruggs: The Accidental Pro Bono Client
The accidental pro bono client (i.e., non-paying or slow-paying client) Read More +
Practice Points with Mark Scruggs: The Intake Interview - One Path to a Satisfied Client (And Lawyer)
A solid intake interview will go a long way to making sure the cases you choose to work on are fulfilling for you and your clients. Read More +
How Prospective Client Consultations Could Impact You — ABA Formal Opinion 492 Explained
Formal Opinion 492 - Read More +
The Lawyer Who Heard a Strange Whisper
Once there was a lawyer who woke in the middle of the night to a strange whisper. Read More +
A Client Threatens Suicide — What Can You Do?
Information on how to handle situations when a client is in crisis. Read More +
Advising Clients in Crisis about the Media
Information to help you assist clients with crisis management. Read More +
Should You Include a “Fee Arbitration Clause” in Your Engagement Agreements?
Insight into the benefits of arbitrating fee disputes and how to properly address this in engagement letters. Read More +
The Common Interest Doctrine: Lessons on avoiding an inadvertent waiver of the attorney-client privilege.
A review at the common interest doctrine concerning communications with interested third parties and maintaining attorney-client privilege. Read More +
How I Got Hooked by a Fishy Client
The fish story of a client who got caught cheating and tried to get off the hook. Read More +
The Passionate Plaintiff With an Upset Stomach
A story of someone with a passionate dislike for his neighbors and how they don't necessarily make a good client. Read More +
Assessing the Legal Capacity of Our Clients
Tips for discerning diminished capacity when it is not immediately evident. Read More +
That Christmas When Santa Became an Adverse Party
The tale of a naughty client who sued Santa Claus. Read More +
Legal Marketing: Are You a “Do-It-Yourselfer”?
Do you need help deciphering marketing jargon and understanding analytics? Are you promoting your law firm on a shoestring budget? If so, register now for the DIY Legal Marketing Workshop to be held August 7 at Campbell Law School. Legal marketing professionals from the Triangle will be sharing tips designed f… Read More +
Readers Write About Client Experiences – Good and Bad
Responses from readers provide insight to client relations and office management. Read More +
The Secret to Making Your Practice Bloom
Tips for a better client client experience Read More +
Client’s Guide to Understanding a Lawyer’s Trust Account
Have you found yourself stuck or at a loss for words when trying to explain your trust account to clients? Especially trying to explain the trust account in terms your clients will understand (i.e., non legalese talk)? As lawyers, you have lots of resources and CLE’s available to you to help … Read More +
Do You Have Bugs Bunny For a Client?
Bugs Bunny might be one of the most popular cartoon characters of all time, but you wouldn’t want him as a client. He’s a cocky, brash, know-it-all. He has an annoying habit of showing up at inopportune moments without an appointment. He’s addicted to carrots. Worst of all, he doesn’t … Read More +